Refund policy

At ZELVOR, customer satisfaction is important to us.

Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with tags intact.
• Products purchased during special sales or promotions may not be eligible for returns.

Damaged or Incorrect Products

• If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.
• Include your order number and clear photos of the issue.

Refunds

• Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

Non-Returnable Items

• Customized or personalized products.
• Products damaged due to misuse or improper care.

Contact us at: your email address